Questions and Answers
Are there communities that do not allow large signposts?
Due to covenant restrictions, we are not allowed to place large signposts in Lake Cyrus, the Preserve and Trace Crossings. We can install your signage on a wooden stake. Liberty Park has there own special sign post. Oftentimes, condominiums may have rules and covenants prohibiting the use of large signposts. If you have a question about whether a signpost can be placed at the listing, please check with the Home Owners Board or refer to the covenants and restrictions for that community.
Are you approved to place signposts in Greystone?
Yes, We do install Greystone signage. Different areas of Greystone have different sign requirements. The Founders and Legacy require a special metal post that we do rent. You must have special signage. Greystone Cove requires special signage on our large post. Greystone Crest Requires a special sign on a 4 foot wooden post. Other parts of Greystone you may use regular signage. Please call if you are in doubt of what to order.
I have a new listing. How can I be sure that the signpost is up in time for the Sunday Open House?
Please be sure to place an order by noon on Thursday for a post installation in anticipation of a Sunday Open House.
There's a particular place in the yard or lot where the property owner wants the signpost to go (because of visibility issues, an underground cable, a flower bed, etc.) May I schedule a time
Because our service persons are allowed to construct their own routes based on the installations and removals assigned to them each day, it is not possible to meet our customers at the site at a particular time. We recommend that you place a marker (a stake, a directional sign, etc) at the property and then be sure to let us know what to look for when we arrive at the property.
This is my first time to use your service. Are there special arrangements that I need to make?
We will need mot make arrangements to get your signage and your personal riders to place on the signpost. The simplest way to accomplish this is for you to leave your signage at the listing (Please leave them in clear view, staked in the yard, on the porch, beside the garage, etc). You can also schedule a pickup from your office or the print shop. This needs to be done at least 2 days prior to installation.
What happens if I forget to request that the signpost be removed following the closing or listing expiration?
Because the fee charged is for the rental of the signpost, we will charge a $50 replacement fee for all signposts that are not recovered. Additional fees will be charged for other lost items.
What happens to my riders when you remove the signpost?
Unless you request for us to leave your riders at the property for you to pick up, we will return the signage to our warehouse and put it in inventory for future installations.
What is your service area?
We currently cover most of Jefferson, Shelby and St Clair counties. We are always expanding our coverage area so if your property is not in our current coverage area feel free to call or email and request a quote for installation outside our normal coverage area.